Contact Us
Our address
Write to us at: 3XD Limited PO Box 177 Clitheroe Lancashire BB7 0DT Find us on a map here.
Claims Handling:
For additional advice to existing customers who wish to make a claim, click here.
New Customers:
Our range of general insurance products are only available through registered financial intermediaries. If you are interested in taking out one of our policies, you will need to speak to your financial adviser.
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How to get in touch with us
If you are an intermediary, call our intermediary support team on 0845 519 4966 or email intermediaries@3xd.co.uk If you are a home insurance customer, the contact details will depend on the underwriter who provides your cover. The numbers are shown on your policy documents and in the table below: | Underwriter: | Contact Number: | | AXA | 0845 365 3043 | | Catlin | 0845 519 4960 | | Enterprise | 0845 365 3043 | | Groupama | 0845 365 3043 | | Lemma | 0845 365 3043 | | Lloyd's underwriters | 0845 365 3043 | If you are a payment protection customer, the contact details will depend on the start date of your policy. The numbers are shown on your policy documents and in the table below: | Start Date: | Contact Number: | | Before 12th April 2010 | 0845 365 3043 | | After 12th April 2010 | 0845 519 4961 | If you are a Learner Driver or Provisional Marmalade customer, please call 0845 519 0439. If you are not sure which number to contact, telephone our head office team on 0845 519 4960 and we'll be happy to help. Our telephone lines are open 9am to 6pm, Monday to Friday We use 0845 numbers as they allow us to re-route calls easily in the event of short term problems with equipment. If you have a phone package that does not include 0845 numbers, please contact us and we will be able to provide alternative local numbers.
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