For additional advice to existing customers who wish to make a claim, click here.
New Customers:
Our range of general insurance products are only available through registered financial intermediaries. If you are interested in taking out one of our policies, you will need to speak to your financial adviser.
How to get in touch with us
If you are an intermediary, call our intermediary support team on 0845 519 4966 or email intermediaries@3xd.co.uk
If you are a home insurance customer, the contact details will depend on the underwriter who provides your cover. The numbers are shown on your policy documents and in the table below:
Underwriter:
Contact Number:
AmTrust
0845 519 4960
Brit
0845 519 4960
Catlin
0845 519 4960
Enterprise
0845 519 4960
Groupama
0845 365 3043
Lemma
0845 519 4960
Gadget Cover
0845 519 4960
If you are a payment protection or income protection customer, please call 0845 519 4961.
If you are a life cover customer, please call 0845 519 4960.
If you are not sure which number to contact, telephone our head office team on 0845 519 4960 and we'll be happy to help.
Our telephone lines are open 9am to 6pm, Monday to Friday
We use 0845 numbers as they allow us to re-route calls easily in the event of short term problems with equipment. If you have a phone package that does not include 0845 numbers, please contact us and we will be able to provide alternative local numbers.
