Help with emergency problems around the home

You can extend your home insurance policy to cover up to £500 (including VAT) for:

  • the call out charge and up to 2 hours' labour costs
  • parts and materials subject to a maximum of £100 (including VAT)

in providing assistance for a home emergency which arises from one of the following incidents:

  • The sudden damage to, or blockage, breaking or flooding of the plumbing and drainage system in your home
  • The sudden failure of the main heating system in your home
  • The failure of the domestic electricity or domestic gas supply, but not the failure of the mains supply
  • Impact Damage to, or mechanical failure of, the toilet bowl or cistern in your home which results in a complete loss of function
  • Damage to, or the failure of, external doors, windows or locks which comprises the security of your home
  • The loss of the only available set of keys to your home. 
For all the policy conditions, please refer to the full policy document provided with your schedule.  Alternatively, you can download the full policy document by clicking here.
 
This policy is only available as an extension to the buildings and/or contents insurance for homeowners.
 
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